Bridging the Gap
Privacy Policy & GDPR Compliance

Effective Date: 20/04/2025

Who We Are Bridging the Gap ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the UK GDPR and Data Protection Act 2018.

2. What We Collect We only collect data that’s necessary for the proper delivery of our services. This may include: • Name, email address, phone number (when registering or purchasing) • Payment and billing information (via secure third-party processors) • IP address and device/browser info (for analytics and security) • User-generated content (posts, comments, testimonials) • Course progress and usage patterns

3. How We Use Your Data We use your data for: • Providing access to our digital content and services • Managing billing and subscriptions • Sending occasional updates, content, or marketing (opt-out anytime) • Improving our platform (analytics and feedback) • Preventing fraud, abuse, or misuse of services We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Legal Basis for Processing Under GDPR, our lawful bases include: • Contractual necessity: to deliver what you signed up for • Legitimate interest: to improve our platform and protect users • Consent: for marketing communications or testimonials • Legal obligation: to comply with tax, regulatory, or legal requirements

5. Data Sharing & Third Parties We may share data with trusted providers who help us operate, such as: • Payment processors (e.g., Stripe, PayPal) • Email marketing tools (e.g., Mailchimp, ConvertKit) • Hosting and analytics services (e.g., Google Analytics) All third-party providers are GDPR-compliant and under contract.

6. Your Rights Under GDPR You have the right to: • Access your data • Request correction or deletion • Object to processing • Request data portability • Withdraw consent at any time To make a request, email: [Your Contact Email]

7. Data Retention We only retain personal data for as long as necessary: • User account data: retained while your account is active or as required by law • Payment and tax records: stored for up to 6 years for compliance • Testimonials/community content: retained unless removal is requested

8. Data Security We use encrypted protocols (SSL), access controls, and secure cloud hosting to protect your data. However, no online platform is 100% secure, and users accept risk when using our services.

9. International Transfers If you are outside the UK, please note that your data may be stored or processed in the UK or EU. By using our service, you consent to this transfer.

10. Cookies & Tracking We use essential cookies for functionality and anonymous tracking (Google Analytics, Facebook Pixel). You can manage cookie settings through your browser or consent banner.

11. Third-Party Links Our platform may contain links to external websites. We are not responsible for the privacy or content practices of these sites.

12. Children’s Privacy Our services are not directed at children under 18. We do not knowingly collect personal data from minors.

13. Updates to This Policy We reserve the right to modify this Privacy Policy at any time. Continued use of our platform constitutes acceptance of any changes.

14. Contact Us For questions or concerns about your data, email: info@bridgingthegap.store

Bridging the Gap – We protect your data like we protect your investment insights.